Technical Support

Connection Problems NDC (ETS)

Problem: Modem dials NDC (ETS) number, gets answer but connection is not made.

Cause: Several things can be happening - none of them the responsibility of VersaForm.

Solution: Have our customer call NDC and talk to Mary Reed. The phone number is 1-800-882-0802, Ext 4702. Mary gets to work about 3:00 PM EST and stays until midnight.

Notes: Be sure to tell our customer that the communications settings can be obtained by typing SETUPNDC at the DOS prompt. The tech support at NDC may need this information.

Related Topics:

Email your support questions to tech@versaform.com

This information is provided as a courtesy.  VersaForm Systems Corporation has provided this information "AS IS" without warranty of any kind – express or implied.  In no event shall VersaForm Systems Corporation be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages.