Technical Support

Hardware Issues

NOTE: Hardware issues are not our domain, however here are some ideas.

Hewlett-Packard Laser 6x Printers – Printer does not print DOS applications correctly.

Hewlett-Packard Series 800 Printers - Printer will not print VersaForm reports or claims.

Low Memory Problems - While operating VersaForm the customer is getting insufficient memory messages.

Low Memory Problems - Windows 95 - While operating VersaForm under Windows 95 the customer is getting insufficient memory messages.

Local Printer Times Out – Local printers time out when printing statements or claim forms.

Memory Fragmentation – Getting "Memory Fragmentation Errors.

Print HCFA to LPT2 Automatically – Customer wants to print HCFA forms to LPT2 automatically.

Print Formats to LPT2 – how to set-up a print format to always print to lpt2 or lpt3.

Printer on LPT2 not Working - When sending files to the printer attached to LPT2 an error message keeps coming up saying the printer is not ready.

Printers and VersaForm – Most printers work with VersaForm.

Send Reports to LPT2 – How to set-up a report so that it always goes to LPT2.

Zip Backup – Setting up Back-up using a Zip Drive.

Email your support questions to tech@versaform.com

This information is provided as a courtesy.  VersaForm Systems Corporation has provided this information "AS IS" without warranty of any kind – express or implied.  In no event shall VersaForm Systems Corporation be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages.