Technical Support

Incorrect Patient Balance when Quantity is greater than one

When posting a charge where the Procedure calls for quantities greater than one and there is a percentage or dollar amount in the insurance file the PatBal field is not filled in correctly.

An upgrade has been developed to address this problem. It is located at:

F:\Support\Fixes\Fix701

The documentation is called "fillproc.doc" and the procedure to be sent the customer is "fillproc.leg". Print the document and put the "fillproc.leg" file on a disk. Send both to the customer and follow-up to see if they have any problems with the install.

Email your support questions to tech@versaform.com

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