Technical Support
Invalid Provider Tax ID or Sub ID - NDC (ETS)
Problem: NDC (ETS) has sent the following error message - "Invalid Provider Tax ID or Sub ID".
Cause: Several possible causes:
- The Employer_ID field is blank in the "Practice and Provider File".
- The Employer ID (Tax ID) does not match what was sent to NDC (ETS) at sign up.
- The Sub_ID is missing in the "Practice and Provider File".
Solution: Here are the solutions:
- Make sure the Employer_ID field is filled in on the "Practice and Provider File". Check all records - not just the "0" record.
- Verify with NDC (ETS) that they have the correct Tax (Employer) ID number.
- Make sure that the Sub_ID field is filled in on the "Practice and Provider File". Also check to see that column area is filled in with one line that indicates ETS in the "Ins_type" field and the appropriate number in the "ID_Number" field.
Notes: The sub_id number should be 4 characters - for example "0001" for doctor #1. NDC will supply this id number.
References: Page 5 of the instructions sent with the NDC (ETS) installation disks.
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