Technical Support

Modify the Appointment Reminder Letter

Problem: Customer wants to modify the text or style of the letter sent to patients to remind them of their appointments.

Cause: Customer preference

Solution: Using a text editor (such as DOS Edit or VFEdit) open the file "recall.txt" in the VF directory. Make changes as needed and save the file.

Keystrokes: From VersaForm:

Press ALT+U, Select "Shell to DOS" and press <Enter>

At the DOS prompt type "edit recall.txt" and press <Enter>

Modify the text and position of text as needed. Be careful to not remove any line with a "~" mark. These items refer to data fields in the program.

You can add new codes. For example adding "~Vlongdate" will insert the system date (Month, day, year format) at that point in the letter.

When finished press "ALT+F" to open the file menu.

Select "X" to exit the editor.

When prompted to save the file press "Y" and then the <Enter> key.

Type "exit" to return to VersaForm

Notes: The same process can modify other form letters like this.

References: VersaForm XL page 278 - the section on Mail Merge (or see the index).

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Email your support questions to tech@versaform.com

This information is provided as a courtesy.  VersaForm Systems Corporation has provided this information "AS IS" without warranty of any kind – express or implied.  In no event shall VersaForm Systems Corporation be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages.